Emergency Breakdown Repairs
Our Nunawading, VIC, workshop accepts emergency heavy vehicle arrivals — bring the vehicle in or arrange transport, and we'll assess it as a priority.
After hours? Call Anne on 0417-580-891 — reachable before and after workshop hours.
Tandem Drive Truck Suspension Repairs is a licensed heavy vehicle service provider at 30 Rooks Rd, Nunawading, Victoria, operating since 1970 and specialising in on-premises emergency breakdown repairs for trucks, trailers, and buses across the Melbourne metro area.
We've handled breakdown recoveries for over fifty years, working through every kind of suspension and chassis fault the road throws up. In most cases we can assess and begin work the same day the vehicle arrives. If you're a fleet manager with a vehicle on its way in, call ahead on 03-9873-5571 so we can have the right people and parts ready when it gets here.
How the On-Premises Emergency Service Works
Bring the vehicle directly to 30 Rooks Rd, Nunawading. If the truck can't be driven, arrange a tow or recovery service to transport it here. The workshop is set up to receive heavy vehicles — high-bay roller doors, concrete hardstands, and no appointment required for genuine emergencies. Drive in or roll in; we'll take it from there.
Anne is reachable before and after workshop hours on 0417-580-891. If you're calling outside business hours, she can take the details and coordinate the vehicle's arrival, so the team is prepared. Call ahead where you can — it means we can have the right gear staged before the truck pulls up.
Emergency arrivals are assessed ahead of scheduled work where possible. We'll give you a straight read on the repair scope and a realistic timeframe on the day — no runaround, no inflated estimates. If there's a queue, we'll tell you that too.
Suspension and Chassis Faults We Handle as Emergencies
Tandem Drive handles the following breakdown types on-premises. If your vehicle is dealing with any of these faults, call ahead and bring it in.
Airbag and Air Suspension Failures
A failed airbag typically shows up as a sudden drop in ride height, a leaning load, or the compressor running non-stop without holding pressure. We diagnose and replace failed airbags and related pneumatic components on the day where stock is available — most common bag types are kept in-house.
Broken or Collapsed Leaf Springs
A broken leaf spring on a loaded truck means a sagging axle, unpredictable handling, and a real risk of tyre contact with the body or chassis. We carry spring components for common heavy vehicle configurations and can assess and replace them on the day for most standard setups.
Chassis Cracks and Structural Damage
Post-impact or fatigue-related chassis cracking is a compliance and safety issue that puts the vehicle off the road until repaired. Our structural welding capability is available for emergency chassis assessments and repairs, and we can give you a clear picture of what's needed the day the vehicle arrives.
U-Bolt, Hanger, and Chassis Bush Failures
A snapped U-bolt or failed spring hanger can take a vehicle off the road fast. These components are assessed and replaced as part of our emergency service scope — if the fault is identified on arrival, we get onto it the same day.
Common Questions About Emergency Breakdown Repairs
How quickly can Tandem Drive assess my truck after it arrives at the workshop?
Vehicles that arrive before midday are assessed the same day where the fault is suspension or chassis related. Afternoon arrivals are looked at first thing the following morning. If you call ahead on 03-9873-5571, we can prepare for the vehicle's arrival and speed up the process. Anne is also reachable after hours on 0417-580-891.
My truck has broken down on the road — what should I do before calling Tandem Drive?
Secure the vehicle safely off the road first, then call us on 03-9873-5571 to describe the fault. We'll tell you whether the vehicle can be driven in safely or whether it needs a tow. Outside business hours, call Anne on 0417-580-891 and she'll help coordinate from there.
Is there an extra charge for emergency breakdown repairs compared to scheduled service?
Emergency assessments are quoted honestly on arrival. We don't apply a separate emergency surcharge on top of standard labour rates — the free quote applies. What you pay depends on the fault and parts required. You'll get a clear estimate before any work starts, and we won't proceed without your go-ahead.
Can Tandem Drive handle my bus or trailer as well as a truck in a breakdown situation?
Yes — we handle trucks, semi-trailers, buses, and heavy vehicles across all suspension and chassis configurations. The same on-premises emergency process applies regardless of vehicle type. If you've got a multi-vehicle fleet situation, call us and we'll discuss priority arrangements.
What hours can I contact Tandem Drive for an emergency breakdown?
Workshop hours are Monday to Friday 7:30am to 5:00pm, and Saturday 9:00am to 12:00pm. Outside these hours, Anne is reachable on 0417-580-891 and can coordinate the vehicle's arrival. Don't leave the truck unattended at the workshop outside hours without contacting her first.
Your Workshop Is Ready — Call Now
The Nunawading workshop is set up for emergency arrivals, and the team is ready to assess your vehicle today.
After hours? Call Anne on 0417-580-891 — she's reachable before and after workshop hours and will coordinate your vehicle's arrival.
